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Beware of fraudulent emails from banks

Wednesday, April 14th, 2010 | 1:39 pm

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Submitted by Kelowna RCMP

Applying the same tactic used in the recent fraudulent Canada Revenue Agency email scam, fraudsters are plying the unsuspecting public with fake Bank emails.

These email “notifications” or “alerts” will appear to be from Major Banking institutions, and will even feature proper website addresses for these banks. The emails will state that the account has had irregular activity and needs to be “verified” by the account holder or it will say that the bank has accidentally deposited and withdrawn money from an account and, again, needs to be verified.

They provide links to other official looking sites that will be used to collect either identification or banking information for the so called account verification. These links, however, are not bona fide banking sites, but are instead  being used to collect information that will be utilized to commit fraudulent acts, not to mention the fact that your personal information will be compromised.

These emails are sent randomly and many are received by persons who do not hold accounts at that particular Bank, which is why they send out emails in the name of several banks, in the hopes that the recipient does have an account and will take the bait.

Be aware that banks will never ask for banking, or other sensitive information via email so one should never respond to emails that ask for it. Always confirm by way of either attending the bank in person to verify, or by calling a trusted number for the institution.

It is sad that people have to question every communication for fear of sinister origins, however, the wisdom learned in hindsight can come at a very steep cost.

It is definitely better to be safe than sorry.

Examples of fraud emails:
From: Td Canada Alert
Sent: April 13, 2010 11:31 AM
Subject: Td Canada Alert: Restore Your Online Banking Profile
Image removed by sender. TDCanadaTrust

Dear TDCanadaTrust Member

The Group TDCanadaTrust audit department has detected a problem with transactions in your account. An amount was deposited and withdrawn by our accounting system. We warn you of this error so that you are not surprised when you see these transactions on your monthly statement. No Transaction expenses occurred. Never reveal your personal information on a site other than the TDCanadaTrust secure site. If you noticed another error, contact your institution during opening hours.

We encourage you to connect to your account and verify your transactions, by clicking the secured url below :


Be assured that TDCanadaTrust makes every effort to protect our internet users

The Group TDCanadaTrust thanks you for your business and appreciates your comprehension

TDCanadaTrust / EasyWeb
From: BMO Bank of Montreal
Sent: April 12, 2010 6:39 AM
Subject: BMO Bank of Montreal : Notification of Irregular Account Activity

Image removed by sender.

Dear Customer,
We detected irregular activity on your BMO Bank of Montreal Account on 12.04.2010. For your protection, you must verify this activity before you can continue using your Account.
To access your statement, just click on the link below.
<> This instruction has been sent to all bank customers and is obligatory to follow.

Thank you,
Customers Support Service
BMO Financial Group

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